Terms of Service
Please read these terms carefully before using our services
1. Acceptance of Terms
By accessing and using TamperLock services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
TamperLock provides website monitoring and anti-tampering services including:
- Real-time website monitoring and security detection
- Automated alerts for security threats and tampering attempts
- Website protection and restoration services
- Security reporting and analytics
- Technical support and consulting services
3. User Accounts
Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- One person or legal entity may not maintain more than one free account
Account Responsibilities
- You are responsible for all activities that occur under your account
- You must not share your account credentials with others
- You must keep your contact information up to date
4. Acceptable Use Policy
You agree not to use our services to:
- Monitor websites without proper authorization
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or conduct security attacks
- Attempt to gain unauthorized access to our systems
- Use our services for illegal or harmful purposes
- Interfere with or disrupt our services
- Create false or misleading accounts
5. Service Plans and Payments
Subscription Plans
- Free Plan: Limited monitoring capabilities provided at no cost
- Professional Plan: Enhanced features for a monthly or annual fee
- Enterprise Plan: Full-featured service with premium support
Payment Terms
- Subscription fees are billed in advance on a monthly or annual basis
- We offer a 7-day money-back guarantee for new subscriptions
- Refund requests must be made within 7 days of initial payment
- Refunds are processed to the original payment method within 5-10 business days
- We may change pricing with 30 days advance notice
- Failure to pay may result in service suspension or termination
6. Service Availability
- We strive to maintain high service availability but cannot guarantee 100% uptime
- We may perform maintenance that temporarily affects service availability
- We will provide advance notice of planned maintenance when possible
- We are not liable for damages resulting from service interruptions
7. Data and Privacy
- We collect and process data as described in our Privacy Policy
- You retain ownership of your website content and data
- We may use aggregated, anonymized data for service improvement
- We implement security measures to protect your data
8. Intellectual Property
Our Rights
- TamperLock and related trademarks are our property
- Our software, algorithms, and methodologies are proprietary
- You may not copy, modify, or reverse engineer our services
Your Rights
- You retain ownership of your website content
- You grant us permission to monitor your specified websites
- You represent that you have the right to monitor the websites you add
9. Limitations of Liability
To the maximum extent permitted by law:
- Our services are provided "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid in the last 12 months
- We are not responsible for third-party services or content
- You use our services at your own risk
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these terms
- Your violation of applicable laws
- Your infringement of third-party rights
11. Termination
Termination by You
- You may terminate your account at any time
- Your data will be deleted according to our retention policy
Termination by Us
- We may suspend or terminate accounts that violate these terms
- We may terminate accounts for non-payment
- We may discontinue services with reasonable notice
12. Dispute Resolution
- We encourage resolving disputes through direct communication
- Any disputes will be governed by the laws of [Jurisdiction]
- Disputes may be subject to binding arbitration
- You waive the right to participate in class action lawsuits
13. Changes to Terms
We may modify these terms at any time by:
- Posting updated terms on our website
- Sending notification to your registered email address
- Providing notice through our services
Continued use of our services after changes constitutes acceptance of the new terms.
14. Miscellaneous
Entire Agreement
These terms constitute the entire agreement between you and TamperLock.
Severability
If any provision is found unenforceable, the remaining provisions will remain in effect.
Assignment
We may assign our rights and obligations to any party. You may not assign your rights without our consent.
15. Contact Information
For questions about these Terms of Service, please contact us:
Email: [email protected]